Shipping & charges

SHIPPING OPTIONS

Slovakia

Slovak Post - 3-5 Business Days (FREE)
Slovak Post - 2-3 Business Days (€3,40)
Express Courier - 1-2 Business Days (€6,30)

Czech Republic

Slovak Post (EPG) - 2-4 Business Days (€12,00)

Europe

International Shipping - 4-7 Business Days (€24,00)

Rest of the World

International Shipping - 4-7 Business Days (€35,00)

 

How do we pack and ship your product?

We will pack and ship your products as soon as possible after we receive your payment.

Free Shipping - First class insured, Second class insured, or Registered mail provided by Slovak Post and delivery is no later than the fifth working day after the date we give your package to the post office.

First Class Insured package shipping service provided by Slovak Post costs € 3,40 and delivery is no later than the second working day after the date we give your package to the post office.

Express Courier mail service provided by Slovak Post costs € 6,30 and this service guarantees that you will receive your product next business day after we give your package to the courier. 

EPG Business Parcel service provided by Slovak Post delivering to Czech Republic € 12,00 and Europe € 24,00. Delivery dates depend on the countries.

EMS Express Mail Service provided by Slovak Post delivering to the Rest of the World € 35,00. Delivery dates depend on the countries.

Your product will be packaged in a standard way to preserve and protect your product in transit.

You will receive an invoice together with the product, which serves as a delivery and warranty document.

 

Terms of Delivery

The products offered on Fabendy s.r.o website are in stock and dispatched within two working days after confirming your order and delivered to the address specified in your order. Payments made through Bank Transfers for the ordered products will be dispatched within two working days after we receive the full payment.

You can track the status of your order anytime after you place your order by signing up in the system.

Please check your ordered products and packaging immediately upon receipt. In case the packaging or products are damaged, we recommend not to accept the package and write a statement right at the place and inform us by email at customerservice@fabendy.com. The carrier will be responsible for such damages. For more information, please see our Terms & Conditions.

 

International Delivery

International shipping available to all countries serviced by Slovak Post. Shipping options and charges vary according to the countries:

Czech Republic (EPG - €12,00)

Europe: Austria, Belgium, Denmark, Estonia, Finland, France, Greece, Netherlands, Iceland, Ireland, Italy, Lithuania, Luxemburg, Hungary, Germany, Norway, Poland, Portugal, Slovenia, Spain, Switzerland, Sweden, United Kingdom
(EPG - €24,00)

Rest of the World: Most of the countries not already mentioned (EMS - €35,00)

 

Customs Fees

If you are ordering outside EU, your order will probably be charged customs fees (taxes, duties, processing fees, brokerage fees, etc.) when it arrives. Unfortunately, Fabendy has no control over these fees. If you are not familiar with the customs fees in your country, please check with your local customs office for more information. The shipping charges you pay to Fabendy do NOT include customs fees, import taxes, brokerage fees, or duties.

 

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